System Performance Degradation Across All Services

Incident Report for Blueprint

Resolved

This incident has been resolved.
Posted Apr 01, 2024 - 20:04 CDT

Investigating

We are currently experiencing a system-wide performance degradation affecting all services. Users may notice significantly slower response times and delays in data processing. Our engineering team is actively investigating the root cause of the issue. We appreciate your patience as we work to resolve this as quickly as possible. Further updates will be provided as they become available.
Posted Apr 01, 2024 - 19:30 CDT
This incident affected: Clinician Apps (Clinician Portal - Web, Clinician API, PDF API), Client Apps (Client App - Web, Client App - Mobile, Client API), and Integrations (Partner API, Incoming Messages, Outgoing Messages).